Moodle Support Packages
All of our platforms come with unlimited technical support, so you know that your platform works 24/7.
But there will be times when you need additional help, support and consultancy.
We offer a simple, hassle-free support package for users of the Moodle LMS Platform.
For a low annual fee, you can access up to 20 hours of support from our highly experienced in-house team.
You chose how you want to spend your hours, whether you require help with course design, Moodle configuration, end-user support, consultancy or training. We tailor-fit a Moodle support package to meet your exact requirements. If you need more than 20 hours, then simply buy an additional package - it’s that easy.
You chose how you want to spend your hours, whether you require help with course design, Moodle configuration, end-user support, consultancy or training. We tailor-fit a Moodle support package to meet your exact requirements. If you need more than 20 hours, then simply buy an additional package - it’s that easy.
What’s Included?
20 hours of support over 12 months which you can use at your discretion. You can choose to use them all at once, or in small chunks across the year. Here are some of the things we assist our clients with:
20 hours of support over 12 months which you can use at your discretion. You can choose to use them all at once, or in small chunks across the year. Here are some of the things we assist our clients with:
Moodle Course Support
You may need help designing your Moodle course or you may need help setting up and configuring enrolments or accessing reports. Our expert team is on-hand to provide you with the support you need.
You may need help designing your Moodle course or you may need help setting up and configuring enrolments or accessing reports. Our expert team is on-hand to provide you with the support you need.
Moodle End User Support
We can help you troubleshoot questions and technical issues that arise, from resetting a password to completing a course. Think of us as an extension to your eLearning team, working seamlessly behind the scenes to provide you with third-line support.
We can help you troubleshoot questions and technical issues that arise, from resetting a password to completing a course. Think of us as an extension to your eLearning team, working seamlessly behind the scenes to provide you with third-line support.
Moodle Application Support
We can assist you with Moodle software upgrades, software errors, server performance and plugin installation. We can advise you on what plugins may enhance your current offering and show you the best way to get the most out of your Moodle installation.
We can assist you with Moodle software upgrades, software errors, server performance and plugin installation. We can advise you on what plugins may enhance your current offering and show you the best way to get the most out of your Moodle installation.
